1. Sites covered by this Privacy Statement
This Privacy Statement applies to all Blue Orb, Inc.-owned websites and domains ("Blue Orb websites.")
Links to non-Blue Orb websites
2. Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
Personal information is information that is associated with your name or personal identity. Blue Orb uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Blue Orb. We take seriously the trust you place in us. Blue Orb will not sell, rent or lease your personal information to others.
On some Blue Orb websites, you can order products or services, request information, subscribe to marketing or support materials, register yourself or your Blue Orb products, or apply for a job at Blue Orb. The types of personal information you provide to us on these pages may include name, address, phone number, age group, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.
To personalize our websites, products, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
Non-personal information is data about usage and service operation that is not associated with a specific personal identity. Blue Orb collects and analyzes non-personal information to evaluate how visitors use the Blue Orb products, services, and websites.
3. Children's privacy
Blue Orb is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests.
4. How we use your information
Blue Orb uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some Blue Orb websites. Occasionally we may also use your information to contact you for market research regarding Blue Orb products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, "Your privacy preferences and opting out"). Credit card information is used only for payment processing and fraud prevention. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or Blue Orb and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
In order to offer you a more consistent and personalized experience in your interactions with Blue Orb, information collected through one Blue Orb service may be combined with information obtained through other Blue Orb services.
Blue Orb is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders. Our privacy practices are designed to provide protection for your personal information, all over the world. We may share your personal information within Blue Orb and transfer it to countries in the world where we do business. Some countries may provide less legal protection for your information. In such countries Blue Orb will still handle information in the manner we describe here.
Non-personal data is aggregated for reporting about Blue Orb website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
5. Who we share your information with
Blue Orb will not sell, rent or lease your personal information to others. Blue Orb will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Blue Orb shares customer information across companies working on our behalf and Blue Orb-owned business entities, but only as described above in "How we use your information."
Blue Orb contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of Blue Orb and may not use it for any purpose other than to carry out the services they are performing for Blue Orb. These service providers may change or we may contract with additional service providers to better accommodate our customers
Blue Orb will not share personal information with any other third parties without your permission, unless to: (i) respond to duly authorized information requests of governmental authorities; (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud or to enforce or protect the rights and properties of Blue Orb or its subsidiaries; or (iv) to protect the personal safety of Blue Orb employees and third parties on Blue Orb property.
Circumstances may arise where, whether for strategic or other business reasons, Blue Orb decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is Blue Orb's practice to seek appropriate protection for information in these types of transactions.
6. Your choices
Blue Orb gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and Blue Orb-wide marketing communications. Blue Orb-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of Blue Orb-wide communications by postal mail, e-mail and telephone. We will make every effort to honor your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, or product safety warnings.
7. Your privacy preferences and opting out
Blue Orb will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages. You can, however, choose to receive these types of non-subscription communications by following the instructions below.
To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, software updates, etc.), use any of the following methods:
Select the e-mail "opt-out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication
Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions
Write to the Blue Orb Privacy Office - be sure to provide your name, e-mail and postal address, and relevant information about your Blue Orb subscriptions and registrations.
8. Your information and third-party companies
Certain Blue Orb services are linked with those from unrelated third-party companies, some which offer you the option to share with both Blue Orb and the third party personal data you provide. Examples include the ability to register software products from multiple vendors from a single Blue Orb Web page, to request communications from Blue Orb marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.
9. Access to and accuracy of your information
Blue Orb strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Blue Orb's websites may limit access to specific individuals through the use of passwords and other personal identifiers.
The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page.
10. Keeping your information secure
Blue Orb is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Blue Orb has in place appropriate physical and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, Blue Orb subscribes to a fraud management service. This service gives you and Blue Orb an extra level of security to guard against credit card fraud to protect your financial data.
11. Change in Control
If at any time Blue Orb sells all or a portion of its assets to a third party, personal information and/or non-personal information as defined above may be included in the assets sold to the third party. In this event, the third party would have the right to continue to use the personal information and/or non-personal information as described in this Statement and any future changes to this Statement as described in section 12 below.
12. Changes to this Statement
If there are updates to the terms of Blue Orb's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, Blue Orb will provide notification to affected customers.
13. Contacting us
Blue Orb Privacy Office
Blue Orb, Inc.
4046 N. Goldenrod Road Suite 275
Winter Park, FL 32792
Rev. August 2017
1. A URL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web. For example, http://www.blueorb.com is the URL for Blue Orb's U.S. home page.
2. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
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